Luena Ring
- Description
- Material
- care to be taken
- Guarantee
Hypoallergenic and water resistant.
Stainless Steel, Zincornia
All products are guaranteed for 60 days from the date of delivery. The guarantee covers manufacturing defects but does not cover personal accidents that may occur later.
While we will do our best to ensure that defects and damage never occur, should you receive an item that is damaged or has a manufacturing fault, please contact us immediately at stormluxied@gmail.com and we will resolve it as soon as possible!
After 60 days of placing your order, any damage to the items is considered to be wear and tear and not a manufacturing defect.
Note: Damage caused by improper care is not covered by this coverage.
You can consult the complete information about the Exchanges and Returns Policy here.
60 Days Guaranteed
Fast Shipping
FAQ
How do I know what my ring size is?
To find out your size, you can consult the Guia de Tamanhos.
If I order the wrong size, can I exchange it?
Yes, exchanges and returns are possible. You can consult the complete information here.
What care is needed when using the accessories?
You can consult some of the precautions you should take here.
How long does the order take to arrive?
Shipping time depends on the chosen shipping method and the country to which the order is shipped. You can consult the complete information regarding shipments here.
If I order today, when will the order be shipped?
Order processing time is 1-2 business days.
Is there a physical store?
There is currently no physical store. The brand is only available online.
Is it possible to locate the order?
It depends on the chosen shipping method. For shipments to Portugal, only the "Registered Mail" shipping method has a tracking number, making it possible to obtain information on the location of the order.
All international shipments have a tracking number, regardless of the shipping method chosen, so it is possible to track the order.
If you want to locate your order, you can do so on here.